About the MISER Users Group

Since 1981 the MISER Users Group (MUG) has served to facilitate the exchange of information and experiences among member institutions; advance utilization of financial software; and improve services delivered to the public. MUG also facilitates and stimulates communication between MISER software users and FIS to ensure that the software remains in the forefront of the financial industry.

If you are currently using the MISER System, we encourage you to join the MISER Users Group! MUG gives you direct access and feedback from FIS Leadership about the internal workings of MISER. In addition to the MUG Annual Conference, MUG also provides an online community environment for MISER users to network, collaborate, and gain education about the MISER System.

Contact the MUG Offices for more information
 

The Purpose of MISER Users' Group, Inc. is:

  1. To facilitate the exchange of information and experiences among member institutions so as to advance the utilization of financial institution software and improve the services delivered to the public.
  2. To facilitate and stimulate communications between the users of MISER software and/or Fidelity National Information Services, to foster greater knowledge, exchange of ideas, and/or problem solving resolution.
  3. To provide cooperation in achieving common goals and objectives between users of MISER software and Fidelity Integrated Financial Solutions to ensure that our software remains in the forefront of the banking/financial industry
  4. To communicate to Fidelity National Information Services desired system modifications and enhancements to software plus suggestions for improvements for education, documentation, communication to users and user services support areas.
  5. To provide Fidelity National Information Services with a formalized avenue to facilitate product research, development, analysis, and release certification.

The Executive Committee

Access the Executive Committee Area

You must be a member of the Executive Committee and logged in to access the executive committee area.

CHAIRMAN

Jon Dipboye

Jon Dipboye
Barksdale Federal Credit Union (LA27)
2701 Village Lane
Bossier City, LA 71112
318-549-8098
[email protected]

VICE CHAIRMAN

Todd Rodriguez

Todd Rodriguez
Saco & Biddeford Savings Institution
50 Industrial Park Rd.
Saco, ME 04072
207-602-7518
[email protected]

SECRETARY/TREASURER

Joan Roche

Joan Roche
Flushing Bank (NY81)
220 RXR Plaza
Uniondale, NY 11556

718-512-2825
[email protected]

AT-LARGE MEMBER

Dan Riley
Wings Financial Credit Union (MN02)
14985 Glazier Ave.
Apple Valley, MN 55124

952-997-8070
[email protected]

AT-LARGE MEMBER

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Jay Constantino
Stafford Savings Bank (CT21)
74 W Stafford Rd
Stafford Springs CT 06076
860-684-6321
[email protected]

AT-LARGE MEMBER

David Cotton
I-C Federal Credit Union
67 Whalon Street
Fitchburg MA 01420
978-353-1359
[email protected]

AT-LARGE MEMBER

April Phillips
Pathfinder Bank
214 W First St
Oswego NY 13126
315-207-8064
[email protected]

MUG EXECUTIVE DIRECTOR

Kim O'Dell

Kim O’Dell, CMP
O’Dell Group Management
14015 Fairway Willow Lane

407-347-5730

[email protected]
[email protected]
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FIS LIAISON

[email protected]

UNISYS LIAISON

Pat White
727-373-2370
[email protected]

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UNISYS LIAISON

Greg Scalley

Greg Scalley
Client Executive, Enterprise Solutions
908-578-4213
[email protected]

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MUG Subgroups

MUG subgroups are an easy convenient way to communicate with other MISER users in your area or with similar implementation. Join subgroup circles in the My Community section.

Subgroup Chairs

CUMUG Credit Union MISER Users Group

Polly Belden
Wings Financial Credit Union (MN02)
14985 Glazier Ave.
Apple Valley, MN 55124
952-997-8184
[email protected]

CUMUG Credit Union MISER Users Group

Nicole Elliott
Harborstone Credit Union (WA03)
PO Box 4207
Tacoma, WA 98438-0207
253-983-8626
[email protected]

MOSUG: MISER Out Source Users Group

Jack Rookstool
Hatboro Federal Savings and Loan (PA29)
212 S York Road
Hatboro, PA 19040
215-675-4000
[email protected]

NEARMUG: 
North East Area MISER Users Group

Jennifer Jones
IC Federal Credit Union
300 Bemis Rd
Fitchburg MA 01420
978-353-1357
[email protected]

BI MUG: Business Intelligence

Mike Lindberg
Wings Financial Credit Union (MN02)
14985 Glazier Avenue
Apple Valley, MN 55124
952-997-8199
[email protected]

DUG: Developers Users Group

Damion Quan
Wings Financial Credit Union (MN02)
14985 Glazier Avenue
Apple Valley, MN 55124
952-997-8070
[email protected]


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Committee Liaisons

Conference Oversight
Jon Dipboye 
[email protected]

Contracts
Todd Rodriguez [email protected]

Recruitment & Retention
Jay Constantino  
[email protected]
Jon Dipboye [email protected]

Finances and Minutes
Joan Roche [email protected]

Website Liaison
Dan Riley [email protected]